Privacy Policy

Your privacy and the security of your data are important to us. In accordance with the legal regulations on the protection of personal data, in particular the new European General Data Protection Regulation (GDPR), which entered into force on May 25, 2018 and the law on the implementation of the General Data Protection Regulation, we are obliged to inform you about how we handle your personal data. Our IT systems are protected against unauthorized access, modification or dissemination of your data, as well as loss or deletion by technical and organizational measures.

This privacy policy explains:

• Name and details of data controller
• What is personal data?
• What data do we collect and how do we use it?
• Legal basis for collecting your personal data
• Data Protection
• Your rights and choices
• What are “cookies” and why do we use them?
• Why do you have to accept the terms of the Privacy Statement?
• Contact

Name and data of the controller

Responsibility for the processing of personal data as a processing manager lies with:

East d.o.o.
Ivana Matrljana 39,
51000 Rijeka, Croatia
OIB: 15113650571

What is personal data?

The General Declaration defines “personal data” as any data relating to an individual whose identity is identified or can be identified. An identifiable person is a person who can be identified directly or indirectly, in particular with the help of identifiers such as name, surname, identification number (e.g. OIB), location information, network identifier (e.g. IP address) or with the help of one or more factors inherent in the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.

What data do we collect and how do we use it?

We only collect personal data that you wish to provide or personal data necessary to provide and/or improve the service. Data is collected and received through our site. Your personal information is provided to us directly (for example, when you contact us or by using cookies to understand how you use our websites and applications). You may provide us with your email address, name, phone number and other information so that we can provide you with information about our services, surveys or simply if you want to receive information about deals, discounts and/or other activities and offers. We use your personal data exclusively for business purposes, as well as for management, support and feedback on the service provided, as well as to prevent violations of security, law or contractual terms.

Legal basis for collecting your personal data

Depending on the purpose of collecting and processing your personal data, the legal basis for your data processing may be: your consent, our company’s legitimate interest (improving our products and services, preventing fraud, ensuring and maintaining tools such as websites / devices safe for use), performance of a contract or service you have requested, and regulations requiring the processing of personal data.

Data Protection

We use technical and organizational security measures to protect your personal data from illegal or unauthorized access or use, as well as from accidental data loss. Our data processing partners may only process your personal data subject to the above technical and organizational security measures. Your personal data is protected against unauthorized or illegal processing and against accidental loss, destruction or damage.

Your rights and options
Regarding the collection and processing of your personal data, you have the following rights that we are obliged to provide:

• Right of access
• Right to data rectification
• Right to erasure of data
• The right to restrict data processing
• Right to object
• Right to data portability
• Submitting complaints to a supervisory authority
• Right to withdraw consent

You have the right to receive confirmation from us as to whether your personal data is being processed and, if processed, access to personal data and the following information: purpose of processing, categories of personal data, recipients of personal data (as well as any other information in accordance with applicable regulations).

If data is transferred and processed outside the EU, you have the right to information about special protection measures. When possible, you can obtain a copy of the personal data being processed.

You have the right to ask us to correct, delete or limit the processing of personal data relating to you, without undue delay. Taking into account the purpose of processing, you have the right to supplement incomplete personal data, including additional statements. You also have the right to portability of your personal data.

You have the right to lodge a complaint at any time regarding the processing of personal data relating to you, based on your specific situation. You can object to the use of your personal data for direct marketing purposes and object to automatic processing.

You can withdraw your consent to the processing of personal data at any time without affecting the lawfulness of the processing based on your consent before the withdrawal. If you wish to withdraw your consent, please contact our Data Protection Contact (see section below). You also have the right to file a complaint with a supervisory authority.

What are “cookies” and why do we use them?

Cookies are invisible documents that are temporarily stored on your hard drive and allow the provider to recognize the website on your computer next time. The seller uses cookies only to collect information that is used to use the website and to optimize advertising activities on the Internet. Each cookie has its own expiration date. Thanks to cookies, we can follow the user’s journey through different parts of our website and through other websites. Cookies can improve communication between your server and your computer, making it easier to use our website. Through your browser, you have the option of displaying cookies from your computer, deleting existing cookies or adjusting the configuration so that everyone does not save or saves cookies at all.

Why do you have to accept the terms in the Privacy Statement?

When you visit our website, as well as through electronic communication, you consent to the processing of your personal data and consent to them in the manner specified in this Privacy Statement. If you are interested in providing certain services, we will collect additional personal data (name, surname, address and e-mail address). In this case, we will ask for your consent to collect and use your personal data, which will be used exclusively for the purpose for which you gave it to us. If you have any questions regarding this Privacy Statement, please contact us and we will be happy to answer any questions you may have.

Contact

For basic information, exercise of your rights or any questions regarding this Privacy Statement, you can contact our customer service via email at info@east.hr. We will process your inquiries and requests without undue delay and in accordance with legal obligations, and we will inform you of the measures we have taken.